Welcome to your new salon home...

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When you arrive at Moss & Black you’ll immediately experience a sense of comfort.

We designed our space to feel like home so relax into it.

Arriving to your appointment a tad early will allow you time to enjoy one of our many gourmet snacks and complimentary beverages including coffee, tea, sparkling water, beer, wine + bubbly (after all, its 5 o’clock somewhere). Before we meet we need a little info from you. Fill out the required new guest form below and then follow the prompts to book your appointment.  

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Hey Girl, Let's Do This...

Where did you hear about us?
How would you describe your hair? Select all that apply.
How would you describe your hair density?
Do you have grey?
Do you love your current color?
How would you describe your hair history? Select all that apply.
How often are you willing to come back to the salon for maintenance?
Let's Make This Right.
We want to know your hair goals before you arrive to your appointment. By uploading a current photo and an inspiration pics to make sure you are scheduled for the right service to get the best results and helps us get to know you and your hair a little better. Your appointment is not confirmed until we receive these photos.
CURRENT PHOTO:
We love to see your gorgeous faces, but we need to see your hair.  Back or side view from root to end, please.  Does not need to be clean or styled, just down.  No ponytails, buns or hats, please.  See below for some photo do's and don'ts.
Upload File *
SIDE 2.jpg
current photo DO.jpg
INSPIRATION PHOTO:
Pinterest is a great resource or if there a photo you have of yourself having a great hair day that you want to repeat.
Upload File *
top.jpg
Hat.jpg
bun.jpg
What stylist would you like to work with?
Not sure who to use? Click below to meet the stylists.
 
Customize Your Visit 
 

Our salon is filled with positive energy and laughter. Which is a total escape for some, but at Moss & Black we are all about self care and we want you to have the experience that best fits you personally and recharges your soul.

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How do you like to experience your appointments?
Favorite Beverages? Select all that apply
Favorite Snacks? Select all that apply
Online Booking Instructions
 Our new system makes it very easy to schedule your appointments online 24 hours a day.

You can schedule by selecting Individual Appointment, then First Time Guests from the online menus.  You will see a list of options:

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  • New Guest - Consult Only

  • New Guest - Haircut Only

  • New Guest - Root Touch Up & Dimensional Color

  • New Guest - Blonde Highlights

  • Jenn's New Guest - Root Touch Up & Dimensional Color

  • Jenn's New Guest - Blonde Highlights

 

There are descriptions within each service. Once you choose the service that best fits your hair goals, there will be options to add a haircut and to select a complimentary treatment.  Lastly, scroll to the bottom of the page to select your stylist, "WHICH PROFESSIONAL?".

 

Be sure to finish scheduling the appointment by hitting the "Next" button, creating a login (we need to know who is coming), selecting a time and date that works best, then hitting the "Complete" button.  You will then receive an email confirmation that verifies the appointment was created!

Terms & Conditions (Please note Holiday changes)
 

Before you schedule your appointment online, we ask that you please observe and agree to the following:

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  • The time you see allotted for your appointment is an estimate.  If you have any time restraints please let us know by adding a note to your service.

​

  • CANCELATIONS and LATE ARRIVALS: 

    • Any appointment cancelled with less than 24 hour notice will be subject to a $50 fee or 50% of service, whichever is less.  To be paid at your next appointment. 

    • Any No Shows will be charged 50% of your scheduled service, to be paid before your next appointment.

    • To cancel an appointment: You will have received a confirmation email, at the bottom of that email is a "Manage Appointment" button.  Use that button to cancel your appointment during the approved cancellation period. If you are are cancelling on short notice, please text us 704-975-1499 to cancel so you are not considered a No Show.

​

  • CHANGES TO TERMS & CONDITIONS FOR APPTS BTW NOV 1-DEC 31: 

    • Any appointment cancelled with less than 4 days notice will be subject to a $100 fee, to be paid before your next appointment..  This fee will be waived if next appointment is after Dec. 31.

    • Any appointment cancelled with less than 24 hour notice will be subject to a $150 fee.  To be paid before your next appointment.  This fee will be reduced to $50 fee or 50% of scheduled service, whichever is less, if next appointment is after Dec. 31.

    • Any No Shows will be charged 50% of your scheduled service, to be paid before your next appointment. These appointments cannot be rescheduled until January.

​

 
 

Spa New Guest

Where did you hear about us?
What services would you like done?
Customize Your Visit 
 

Our salon is filled with positive energy and laughter. Which is a total escape for some, but at Moss & Black we are all about self care and we want you to have the experience that best fits you personally and recharges your soul.

​

How do you like to experience your appointments?
Favorite Beverages? Select all that apply
Favorite Snacks? Select all that apply
Online Booking Instructions
 Our new system makes it very easy to schedule your appointments online 24 hours a day.

​There are descriptions within each service. Once you choose the service that best fits your needs.  Lastly, scroll to the bottom of the page to select your stylist, "WHICH PROFESSIONAL?".

 

Be sure to finish scheduling the appointment by hitting the "Next" button, creating a login (we need to know who is coming), selecting a time and date that works best, then hitting the "Complete" button.  You will then receive an email confirmation that verifies the appointment was created!

Terms & Conditions (Please note Holiday changes)
 

Before you schedule your appointment online, we ask that you please observe and agree to the following:

​

  • The time you see allotted for your appointment is an estimate.  If you have any time restraints please let us know by adding a note to your service.

​

  • CANCELATIONS and LATE ARRIVALS: 

    • Any appointment cancelled with less than 24 hour notice will be subject to a $50 fee or 50% of service, whichever is less.  To be paid at your next appointment. 

    • Any No Shows will be charged 50% of your scheduled service, to be paid before your next appointment.

    • To cancel an appointment: You will have received a confirmation email, at the bottom of that email is a "Manage Appointment" button.  Use that button to cancel your appointment during the approved cancellation period. If you are are cancelling on short notice, please text us 704-975-1499 to cancel so you are not considered a No Show.

​

  • CHANGES TO TERMS & CONDITIONS FOR APPTS BTW NOV 1-DEC 31: 

    • Any appointment cancelled with less than 4 days notice will be subject to a $100 fee, to be paid before your next appointment..  This fee will be waived if next appointment is after Dec. 31.

    • Any appointment cancelled with less than 24 hour notice will be subject to a $150 fee.  To be paid before your next appointment.  This fee will be reduced to $50 fee or 50% of service, whichever is less, if next appointment is after Dec. 31.

    • Any No Shows will be charged 50% of your scheduled service, to be paid before your next appointment. These appointments cannot be rescheduled until January.