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The Moss & Black Difference
Luxury is an experience, not a price point.
We believe a visit to the salon should be so much more than an appointment. It’s a chance to slow down, feel a little pampered,
and enjoy some time that’s entirely yours.
From the moment you connect with us to the finishing touches of your visit, every detail is thoughtfully designed with you in mind.
Come on in. We’d love to show you around.
Before We Say Hello
A little piece of mind before your visit
Your Moss & Black experience begins long before you settle into our chair. Once your appointment is reserved, we’ll take care of the details, from your booking confirmation to friendly reminders as your special day approaches.
We want you to feel comfortable, prepared, and excited about your visit. And if there’s anything on your mind beforehand, we’re always happy to help.
Have a question? We’d love to hear from you!
Let's Chat
Questions before your appointment? Our team is happy to help.
Our Location
Nestled in the heart of Waxhaw, just minutes from historic downtown, Moss & Black is tucked inside a beautifully restored home on the corner of Providence Road and Red Oak Trail.
From our charming exterior and signature purple door to the thoughtfully designed spaces inside, every detail was created to make your visit feel a little different from the ordinary.
Check In
From the moment you walk through our doors, we want you to feel welcomed and right at home. Our front desk team will greet you, get you checked in, and offer a little tour of our beautiful space.
You’ll also have a chance to explore our retail boutique, featuring luxury haircare collections from Kérastase and Oribe. We’ll help you get settled in so you can relax and enjoy everything Moss & Black has to offer.
The Little Extra Details
We believe it’s the little things that make your time with us feel special. Whether it’s sipping on a freshly made latte, enjoying a mimosa, or treating yourself to something sweet, we’ve thought of a few ways to make your visit feel like a little escape.
Feeling a little hungry? Help yourself to our selection of complimentary sweet and savory snacks. Need to charge your phone? We’ve got you covered!
And with our new Moss & Black Concierge Suite, everything is just a quick scan away. Browse our drink menu, request a little extra comfort, or discover what’s new around the salon, all without leaving your chair.
So settle in, get comfortable, and let us take care of the little things. This is your time.
Let’s Get to Know You
Beautiful hair starts with a great conversation. Before we pick up a brush or mix a bowl of color, we want to get to know you, your hair, your lifestyle, and what you’re hoping to achieve.
And please, bring pictures! Show us what you love, what you don’t love, and anything that inspires you. Our new guest consultation forms give us a head start by helping us understand your hair history, goals, and concerns before you arrive.
Together, we’ll create a personalized plan that considers your hair’s health, your desired look, and the maintenance that works for your lifestyle. We want you to feel heard, understood, and excited about what’s possible.
Behind Your Beautiful Color
There’s a lot more that goes into beautiful hair color than you might imagine. Behind the scenes, our color dispensary is where a little science meets a whole lot of creativity.
We’ve thoughtfully designed this space to give our stylists everything they need to create something uniquely yours. With professional color collections from Goldwell, Redken, Schwarzkopf, Joico, and Danger Jones, we’re able to customize formulas based on your hair, your goals, and the results we want to achieve.
Our stylists are continually investing in their education, exploring new techniques, and perfecting their craft. Because beautiful color isn’t one-size-fits-all, and we believe yours should be as individual as you are.
Escape to Our Lather Lounge
This might just become your favorite part of your visit.
Step into our Lather Lounge, where the lights are dim, soft music plays, and the rest of the world can wait. Settle into one of our reclining shampoo chairs, cozy up with a weighted blanket, and enjoy a warm eye mask while we pamper you with hot towels and a soothing scalp massage.
No conversations to keep up with, no distractions, and absolutely nowhere else you need to be. Just a few peaceful moments to close your eyes, recharge, and let someone take care of you for a change.
The Care Doesn’t End When You Leave
We want you to love your hair just as much at home as you do when you leave our chair.
Before you go, we’ll share our favorite styling tips, recommend products that make sense for your hair, and help you plan for your next visit. And if you need a little refresher, our Aftercare Guide is always here to help you keep your hair looking and feeling its best.
And don’t be surprised if you hear from us afterward! We love checking in with our new guests, whether it’s a friendly phone call or a handwritten note.
Because to us, it’s never just about one great appointment. It’s about getting to know you, earning your trust, and becoming a place you genuinely look forward to coming back to.
We Can’t Wait to Welcome You
Now that you’ve had a little peek inside Moss & Black, we’d love for you to experience it for yourself.
Whether you’re ready for a fresh new look, searching for a stylist who truly understands your hair, or simply looking for a salon that feels like home, we’re so happy you found us.
Your next great hair experience starts here.
